Privacy Policy

Thank you for choosing Enchante Patisserie Malaysia ("us", "we", or "our"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website (the "Website") or use our services. Please read this Privacy Policy carefully to understand our practices regarding your personal information and how we will treat it.

By accessing or using our Website, you consent to the practices described in this Privacy Policy. If you do not agree with our practices, please do not use our Website.


Information We Collect

We may collect personal information that you provide directly to us when you use our Website, sign up for our newsletters, make purchases, or interact with us through various means. The types of personal information we may collect include:
  1. Contact information (e.g., name, email address, phone number)
  2. Billing and payment information
  3. Shipping and delivery information
  4. Preferences and product selections
  5. Communications and correspondence with us

How We Use Your Information

We may use the personal information we collect for various purposes, including but not limited to:

  1. Processing and fulfilling your orders
  2. Providing customer support and responding to your inquiries
  3. Sending promotional emails, newsletters, and marketing communications (you can opt-out at any time)
  4. Improving and personalizing our services and offerings
  5. Analyzing trends and usage of our Website
  6. Preventing fraudulent activities and ensuring the security of our Website

Disclosure of Your Information

We may share your personal information with third parties in the following circumstances:

  1. With service providers and partners who assist us in operating our business and providing our services (e.g., payment processors, delivery services)
  2. With legal and regulatory authorities when required to comply with applicable laws and regulations
  3. In connection with a merger, acquisition, or sale of all or a portion of our assets
  4. With your consent or as otherwise disclosed at the time of collection

Cookies and Tracking Technologies

We may use cookies and similar tracking technologies to collect information about your interactions with our Website. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect your experience on our Website.

Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no data transmission over the internet is completely secure, and we cannot guarantee the security of information transmitted to or through our Website.

Your Choices

You have the right to access, update, correct, or delete your personal information. You can also opt-out of receiving marketing communications from us. To exercise these rights, please contact us at [email address].

Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any material changes by posting the updated Privacy Policy on our Website.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at [email address].

Thank you for trusting Enchante Patisserie Malaysia with your personal information. We are committed to protecting your privacy and providing you with a safe and enjoyable experience on our Website.

This Privacy Policy was last updated on 4 August 2023.